Questions and Answers: FEMA Assistance (2024)

Questions and Answers: FEMA Assistance (1)

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Release Date:

May 21, 2024

FEMAIndividualAssistancehelpsdisastersurvivorsbeginrecoverybyprovidinggrantsforbasic,critical needs. Answers to questions about the federal assistance process can be found below.

WhattypesofassistancecouldIreceive?

  • FEMA assistance is designed to jumpstart recovery efforts and ensure your home is livable. The assistance you receive is not likely to cover the full costs of returning your home or property to the condition it may have been in prior to the disaster. To see what types of assistance might be available to you, visit the Find Assistancepage.

CanIapplyforFEMAassistanceifIhaveinsurance?

  • Yes. You may qualify for FEMA disaster assistance even if you have insurance, so don’t wait to apply with FEMA. However, you will need to file a claim with your insurance provider and submit the insurance settlement or denial letter to FEMA to determine your eligibility for some forms of assistance. By law, FEMA cannot duplicate benefits for losses covered by your insurance.

WhatcanIdoifmyinsurancesettlementisdelayed?

  • Speak to your insurance agent first. If you’re unable to resolve your concern, you may contact the Ohio Department of Insurance at 800-686-1526. If a decision on your insurance settlement has been delayed longer than 30 days from filing, you may be eligible for an insurance advance payment from FEMA to cover temporary housing needs. These funds must be repaid to FEMA once you receive your insurance settlement. You may also apply for a U.S. Small Business Administration (SBA) loan without waiting for your insurance settlement. SBA can approve a loan for homeowners for the total replacement cost up to the lending limits. Once the insurance settles, if there is a duplication of benefits, SBA will apply those funds to the balance of the disaster loan.

IfIalreadystartedtheclean-upprocess,canIstillgethelptocoverthose expenses?

  • Yes. Don’t wait for possible federal assistance to begin your recovery. Keep repair receipts and document damage whenever possible. FEMA inspectors are trained to recognize damage caused by a disaster and will discuss those damages with you when they contact you or come to your home.

If I received displacement assistance but I still need help with temporary housing, what should I do?

  • Call the FEMA helpline at 800-621-3362 or visit an open recovery center to request FEMA rental assistance.

DoIneedahomeinspectiontogetFEMAassistance?

  • Yes. FEMA inspectors may call from an unknown phone number and make several attempts to discuss your disaster-caused damage. An inspection can only be done when the applicant or co-applicant is present.

Asarenter,whattypesofFEMAassistancecouldIbeeligible for?

  • Renters affected by the March 14 tornadoes may be eligible for grants to help pay for temporary housing, repair or replacement costs for necessary personal property, such as furniture, appliances, clothing and school supplies; personal computer; replacement or repair of tools and other job-related equipment required by the self-employed; primary vehicles; uninsured or out-of-pocket medical, dental, childcare or moving and storage expenses.

WillFEMAgrantsaffectmySocialSecuritybenefits,taxes,foodstamps,orMedicaid?

  • No. FEMA assistance is tax-free and does not affect Social Security, Medicare, Medicaid, Supplemental Nutrition Assistance Program (SNAP) benefits or other federal welfare and entitlement programs.

I’mafarmerwhohaddisasterlossesfromtheMarch14tornadoes—amIeligiblefor federal assistance?

  • Farmers may be eligible for FEMA assistance to help with serious needs, paying for a temporary place to live, home repairs and other uninsured needs. The SBA also offers low-interest loans to eligible farmers to rebuild or repair their primary home and replace lost or damaged personal property.
  • When natural disasters strike, USDA offers technical and financial assistance to help producers recover from droughts, tornadoes, excessive rain, winter storms and more. The USDA Farm Service Agency (FSA) administers FSA Disaster Programs to help producers recover from eligible losses from natural disasters including droughts FSADisasterPrograms to help producers recover from eligible losses from natural disasters including droughts, tornadoes, flooding and more. FSA’s Emergency Loan Program provides loans to help producers recover from production and physical losses due to drought, flooding, other natural disasters, or quarantine. We encourage you to contact your USDA Service Center to discuss program and loan options and what is needed for eligibility and to apply.

I received a letter saying I am currently not approved for FEMA assistance. Does that mean I can’t expect any help from FEMA?

  • Not necessarily. It’s important to read your FEMA decision letter carefully. You may just need to provide additional information—such as your insurance settlement or denial—or other documents to keep your application moving. You can always visit a recovery center or call the FEMA helpline if you need help with the process.

FEMAdidnotgivemeenoughmoney.WhatifIcan’trebuildmyhousetowhatitlooked like before?

  • If you disagree with FEMA’s decision, you may appeal within 60 days of the date of the decision letter. To meet the needs of disaster survivors more fully, FEMA partners with other governmental and non-governmental agencies. The SBA offers low-interest disaster loans to homeowners and renters in a declared disaster area. Learn more atDisaster assistance | U.S. Small Business Administration (sba.gov).

HowcanIappeal?

  • Appeals must be submitted within 60 days of the date of the decision letter. Your FEMA letter will provide additional information on what will need to be provided if you choose to appeal FEMA’s decision. With your decision letter, FEMA will also provide an Appeal Request Form that may be used to help provide additional information. Your appeal may be submitted by fax or mail, in-person, or online if you have a FEMA online account. To set up a FEMA online account, visit DisasterAssistance.gov, click on “Apply Online” and follow the directions.
    • Bymail:FEMANationalProcessingServiceCenter,P.O.Box10055,Hyattsville,MD20782-7055
    • Byfax:800-827-8112,Attention:FEMA
    • In-person: Visit any Disaster Recovery Center to submit your appeal. Find a center here: fema.gov/DRC.

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Questions and Answers: FEMA Assistance (2024)

FAQs

Questions and Answers: FEMA Assistance? ›

Call toll-free 800-621-3362, go online to DisasterAssistance.gov, download the FEMA App or visit a Disaster Recovery Center. The phone line is open daily, and help is available in most languages. If you use a relay service such as VRS, captioned telephone service or others, give FEMA your number for that service.

What kind of questions does FEMA ask? ›

Your household's income. Address of the damaged property. Names of occupants living in the home at the time of the disaster. Account information, if you want to receive your funds through a direct deposit.

How long does FEMA take to approve funds? ›

After your home inspection has taken place, a record of the disaster-caused damage is given to FEMA. From that record your eligibility for disaster assistance will be determined. If you qualify for a grant, the funds will be issued 7 to 10 days after your application.

How much money can I expect from FEMA? ›

How much help can FEMA give me? FEMA is limited by law to how much money we can provide. For disasters declared in Fiscal Year 2024, FEMA can provide up to $42,500 in Housing Assistance and up to $42,500 for Other Needs Assistance. Some types of help do not count toward these limits.

What questions will the FEMA inspector ask? ›

The inspector will ask questions about disaster-caused losses and expenses including medical expenses, moving and storage expenses, items purchased in response to the disaster, uniforms, supplies, and tools required for school or employment. Inspectors will not climb on roofs or enter crawl spaces.

What reasons FEMA will deny you? ›

Common reasons for denial:
  • You haven't sent FEMA the documents or information requested. ...
  • Your damage or loss is covered by insurance or other sources. ...
  • There is more than one application filed for your household. ...
  • FEMA couldn't verify that you are the homeowner. ...
  • FEMA was unable to verify your occupancy.
Sep 23, 2023

How does FEMA decide who gets money? ›

Ownership/Occupancy Verification

For certain types of assistance, FEMA must confirm the disaster-damaged home is your primary residence. For Home Repair or Replacement Assistance, FEMA also needs to confirm you owned the residence at the time of the disaster.

How much was the average FEMA check? ›

Between 2016 and 2022, the average FEMA disaster assistance grant award was $3,000. In the same period, the NFIP paid an average claim amount of more than $66,000. In some cases, policyholders may be eligible to couple their flood insurance claims with federal disaster assistance.

Does FEMA ask for proof? ›

When you apply for disaster assistance, FEMA must verify your identity to ensure you receive the aid you're eligible for. If FEMA is unable to verify your identity through public records, you may be required to submit additional documents.

How are people getting $500 from FEMA? ›

It is a one-time $500 payment per household. The State must request that FEMA authorize CNA in a disaster for specific geographic areas that are expected to be inaccessible for an extended period of time (i.e., seven days or longer).

What is the $700 check from FEMA? ›

Critical Needs Assistance is a one-time $700 payment per household. Applicants may be eligible for Critical Needs Assistance if they: Complete a FEMA application. Provide identity verification.

How does FEMA calculate payments? ›

FEMA assistance is not the same as insurance.

Home damage must be disaster-related. A home inspection is required to calculate the FEMA verified loss. Calculations are based on the general depreciation amount for items of average quality, size and capacity.

How to get $700 from government? ›

After you register with FEMA, you may be approved for a one-time immediate payment of $700 for Critical Needs Assistance, one of several types of federal assistance you may be eligible to receive.

What to expect after you apply for FEMA assistance? ›

If eligible for assistance, you will receive a check or an electronic funds transfer. A follow-up letter will explain how the money can be used. For an accessible video on FEMA home inspections, go to FEMA Accessible: Home Inspections.

How does FEMA verify damage? ›

The agency will schedule a time to inspect your home if you reported damage to your home or personal property. Or FEMA will ask you to send documents to verify your expenses. You will receive notification letters from FEMA either by mail or electronic correspondence explaining your next steps.

What is FEMA requirements? ›

The applicant must be a U.S. citizen, non-citizen national, or qualified non-citizen. FEMA must be able to verify the applicant's identity. The applicant's insurance, or other forms of disaster assistance received, cannot meet their disaster-caused needs.

Does FEMA ever ask for money back? ›

In most cases, FEMA grants do not have to be paid back.

Does FEMA check your bank account? ›

FEMA inspectors will carry an official photo ID and will never ask for bank information. They will also never ask for money and never require payment in any form. The inspector will ask to verify the applicant's name, address, contact information, occupancy, ownership status, household occupants and insurance coverage.

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